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Our Team


OUR AVERAGE RESPONSE TIME IS 2 HOURS, NOT 2 DAYS

Norman Sarraf

Managing Director

Our Executive team is led by Norman Sarraf, a senior respected member of the real estate fraternity for close to 32 years. Norman commenced his real estate career in 1989 and is a Licensed Real Estate Agent/Strata Manager. He has intrinsic knowledge of Property Development/Strata Management having specialised in the field for over 25 years. His role is head of Business Development and Operations.

Peter Love

Director

Peter Love is a veteran of the Real Estate Industry, with close to 35 years experience. Since partnering with Norman Sarraf in 1992, Peter has been responsible for overseeing the operations and financial management of the group. His role also includes minor/major works coordination and the continued training and support of our staff to maintain the highest level of professionalism throughout the organisation. Peter’s lengthy experience provides an excellent ability to understand the needs of our clients.

John Sarraf

Director

John Sarraf is arguably one of Sydney’s leading professionals in the Strata Management field with over 20 years’ experience. He was previously the Director of one of Sydney’s oldest Strata Management firms. His role is solely to oversee the day-to-day operations of managing our experienced team of Strata Managers and provide advice to owner’s corporations on all technical facets of the legislation and what effects it has on each individual scheme.

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Patrick Saad

National Operations Manager

Patrick has been at the forefront of Strata & Community Title Management since 1999. As Managing Director and Partner of one of Australia's largest Strata Firms, he has been responsible for the successful management of Sydney's largest, complex and most prestigious Strata Scheme Communities.

He also has extensive knowledge of the Building & Facility Management sector. This provides him with a unique insight and understanding into the operations of the Built Environment, making him the most valuable fit for Australia's number one and most trusted Strata Firm.

Annette Pearce

Chief Operating Officer

Annette is entering her 26th year with us, having joined the group in January 1995 as our junior receptionist – her first job after graduating high school. Annette has not only remained with us but risen through the ranks to become the Chief Operating Officer. Her role sees her responsible for overseeing all administrative functions of the business.

A major part involves leading and directing employees. She delegates administrative tasks, such as accounting, paperwork and payroll and ensures administrative efficiency, proper procedure, implementation of policies, employee morale and the efficient day to day running of our business.

Nathan Wang

Client Relations

Nathan has been in the real estate industry for over eight years in Australia. His experiences include various roles such as property management, Building Management and Real Estate consultancy. These positions have helped him establish a professional skill set in understanding the needs of his clientele. He has also worked as a client relations director in one of China's largest corporations which equips him to assist in all facets of our organisation. Nathan manages our client Relations team and specialises in dealing with the Asian community to help them integrate into strata living.

Nathan 在澳大利亚地产行业有着丰富的工作经验, 他在从事物业租赁经理,大楼管理经理以及房地产相关的工作中积累的丰富经验以及专业技能能够极大的满足客户的潜在需求。同时在中国大型企业中的客户关系总监的经验也使他能够协助我们管理客户关系团队,专注于亚洲社区的交流,并帮助海外投资者来更好地管理他们的物业。

Joe Zhou

Client Relations

Joe has extensive experience in the building management industry handling a broad range of responsibilities including operation and management duties. Prior to this role, Joe worked as a Director, heading a transnational Group. Joe also is the Vice-Chairman of Australia China Entrepreneurs Association - an organisation that devotes to build a bridge of cooperation and investment between Australia and China.

在物业管理行业有着丰富的管理经验,主要负责公司运营和管理。Joe曾在一家知名跨国公司担任主管。他也是致力于推动中国与澳大利亚经贸合作与发展的中澳企业家联合会的副主席。

John Edwards


John comes to Sarraf Strata with over ten years' experience in the Strata Industry and close to 20 years in Real Estate. John is a licensed Strata Manager and thrives on customer satisfaction. Having managed many diverse and challenging schemes, his experience, emphasis on personalised service and attention to detail makes John a valuable member of the Sarraf Strata team.

Johny Gouw


Johny Gouw is head of compliance, risk management, strategic and operational planning and management reporting. He also oversees client trust accounts, liaises with external auditors, and is responsible for the transition of all new accounts. He has over ten years’ experience in specialised Strata Accounting.

Angela Love


Angela is another long-term member of the Sarraf Group. Angela entered the Real Estate Industry in 1991, later joining us in 1998. With over 28 years of experience, Angela heads the accounts department. Efficient with both accounts and administrative responsibilities, she is also responsible for WH&S in the workplace.

Jimmy Harb


Jimmy joined Sarraf Strata with over eight years' experience in the strata industry and has maintained large portfolios. Jimmy also managed Sydney Strata Searches and has enjoyed success by developing very strong relationships with his clients.

Melissa Bonello


Melissa has been in the Strata industry close to ten years. Melissa started as a junior and now manages large portfolio's across Sydney's Inner West and Eastern Suburbs. She has built valued relationships with many owners and executive committees across her portfolio.

Raymond Diab


Raymond has brought his experience in the real estate industry to his role of Strata Manager. Raymond's fresh approach and professionalism will ensure the optimum management of your building.

Joseph Alam


Joseph commenced his traineeship with one of Sydney’s oldest strata management firms and has forged a reputation for being a diligent and dedicated team member. Joseph has proved himself to be an integral part of our strata division readily available to service our clients. He holds a Strata Managing Agents certificate and is currently satisfying a number of strata clientele with his commitment to the industry.

Mary Sarraf


Mary joined our team after over five years working at one of Sydney's oldest strata management firms, handling all of the company's insurance needs. Mary's dedication to her role makes her a very valuable asset to our company.

Cheryl Bonello


Cheryl Bonello works closely alongside our Strata Managers to assist in the everyday running of your property with the utmost care for all clientele.

Madison Bonello


Madison's eagerness to assist in the management of your building has been a great asset to the team. Madison maintains the highest degree of professionalism and dedication when engaging with our clientele.

Fanny Tjoe


Fanny is a key player within our accounting department and works alongside the head of accounts with responsibilities which include financial accounting and overseeing client trust accounts.

Lauren Sarraf


Lauren heads our Human Resources Department and has extensive hands on experience leading HR initiatives including performance management, recruiting, staff training, performance management and more.

Jamil Harb


Jamil brings years of experience to our growing team. Starting as a trainee in the strata management industry in 2012, Jamil soon progressed into the role of Strata Manager, with a portfolio across the Inner West and Eastern Suburbs. Jamil's professional approach, dedication and client relationships is what makes him a great asset to our team.

Abby-Leigh Cowin


Abby-Leigh is our Receptionist, always ready to assist our clientele and Strata Managers with anything they may need. With years of customer service experience, she is dedicated to delivering the best service to you on behalf of the Sarraf Strata team.