request repairs

Fill in the form below and we’ll be in contact. Please note that the Owner’s Corporation is responsible for the maintenance and repair of Common Property only.



The Strata Schemes Management Act 2015 came into effect on 30th November 2016. The Act places certain responsibilities on the owner’s corporation that must be adhered too. Our services include:

  • Meeting Attendance and Preparation
  • Attend the annual general meeting
  • Attend additional executive committee meetings
  • Complete notices for all meetings
  • Complete minutes for all meetings

Maintenance & Safety

  • Arrange quotes for works required
  • Engage contractors for special repairs
  • Execute contracts on behalf of owners
  • Liaise with building managers
  • Provide advice and assistance on routine matters
  • Undertake site visits
  • Insurance Management
  • Appoint insurance broker
  • Arrange insurance quotations
  • Lodge insurance claims
  • Develop an owner’s website portal


“Thank you sincerely for all your co-operation. We have never had so much co-operation with any other company in the past. You are a credit to the industry.”

Managing Director, Strata Company

Financial Management

  • Establish and manage trust accounts
  • Prepare and lodge BAS returns
  • Prepare budgets
  • Prepare end of year accounting
  • Summarise annual financial highlights

By-Law Management and Compliance

  • Answer routine queries about by-laws
  • Arrange quotations for new by-laws
  • Coordinate registration of new by-laws
  • Arrange insurance renewals reports
  • Arrange sinking fund assessments
  • Arrange WH&S and asbestos reports (where required)
  • Lodge fire safety and WorkCover lift certificates


  • Electronic archiving
  • Electronic document distribution
  • Issue levy notices
  • Pay routine invoices
  • Photocopying
  • Postage and Telephone


  • Electronic archiving
  • Electronic document distribution
  • Issue levy notices
  • Pay routine invoices
  • Photocopying
  • Postage and Telephone

“Great service, reliability and a sound knowledge of Strata Living – John Sarraf and his team have provided us with the security and support necessary to enable the Executive Committee to function effectively to support the Owners’ Corporation.”

Ben T, Neutral Bay

Building and Facility Management

  • Building Management Solutions
  • 24/7/365 Service
  • 30 years experience
  • Security
  • Cleaning, Landscaping & Concierge
  • Comprehensive defect management


“Throughout the 20 years that I have known Norman, I have formed a very positive opinion of him. He is also very honest, helpful, intelligent and success-oriented and has over the years maintained a reputation of the highest integrity. He is both very well liked and held in highest regard by all of his associates. Not only do I like Norman, I also respect him greatly and count him as a dear friend. I have no hesitation in recommending their services which I know they undertake with the utmost professionalism.”

Bill Saravinovski, Emeritus Mayor of Rockdale

“I am pleased to write this reference letter for my friend Norman Sarraf, whom I have known for over 12 years. Norman has always struck me as an enthusiastic, hardworking and trustworthy individual. His reputation throughout the industry and across many fields is impeccable. I have no doubt that their formulas for success will continue and I wish the all the very best for the years ahead.”

Mark Coure, Member for Oatley

“Having known Norman for over 30 years, I am continually inspired by the level of success he has achieved and the true grit he shows on a daily basis. I am particularly proud of his relentless work with Camp Quality and the money he has raised.”

Joe Accurso, Emedia Creative

“I have known Norman for over 16 years and have always found him to be honest, reliable, courteous and a dedicated hard worker and has maintained an impeccable reputation amongst his peers.”

Vince Badalati, Emeritus Mayor of Hurstville

“Norm is hard working and conscientious. Any task assigned to him is more than faithfully executed. He has been involved with us at Cuzeno for over 26 years now and the relationship is a valued one.”

Cuzeno Builders and Developers

“I have had the pleasure of dealing with the Sarraf Group for close to 10 years now. Norman and John are both very accomplished in what they do and we at Oscars not only value their professionalism, but the friendship we have built is just as important to us. I have nothing but praise for their firm and highly recommend their services, we will continue our association with them for many more years to come.”

Bill Gravanis, CEO at Oscars Hotels

“I met Norman Sarraf from Sarraf Strata through a mutual referral and have never looked back, whatever is asked of him is done promptly, efficiently, and with the utmost professionalism. Apart from his business acumen, Norman’s energy, drive and his work ethic is admirable. On a personal level, I am proud to say I count him as a friend and the effort he put into charitable causes like Camp Quality and a cause that is close to our heart, The Biaggio Signorelli Foundation, is something to behold. I have absolutely no hesitation in recommending Norman Sarraf and I look forward to a long relationship with his firm.”

Paul Signorelli, Executive Chairman, Doltone House

“The Korowai in Papua New Guinea have a saying called ‘Yeo Man’ which means someone who leaves a positive impact and reverberation long after the initial contact and in this regards Norman is exactly that - a Yeo Man. Whatever it is that Norman is involved in you can be assured that his drive and passion will have a positive impact for many over a long period of time. He’s a man of great integrity and trust which are equally matched with the way he lives his values and I can honestly say that I’m simply a better person for knowing him.”

Simon Rountree, former CEO at Camp Quality

“I have known Norman since 1990 when he was a young trainee, I have watched him grow into a person of excellent character. Our firm has engaged Norman to act for us in several different capacities over the last 25 years. I have found him to be a very reliable, honest and conscientious person with an excellent reputation. I have also found Norman to be an intelligent individual, and I would highly recommend him as someone who is at the very apex of his industry.”

Anwar Harb, Rockville Developments, Man of the Year - Chamber of Commerce, Papal Knighthood, AM Service Award from the President of Lebanon, Ethnic Journalist of the year from the NSW Premier Barry O’ Farrel

“Your signs are very prominent around and tie-ins with Camp Quality. The smaller signs on construction sites also a great idea. Yours is clearly a business on the move, especially with reputation and great network from your Developing / Building experience. You guys are certainly creating awareness of the Sarraf Strata brand.”

Stuart Andrews

“Norman is the go-to man of all strata managers and his business is revolutionizing strata management in Australia”

Charles Fairlie